Get your free claim check.

Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Call 1800 888 529.

You’ll get a free one-on-one claim review with a lawyer
We’ll determine whether you’re entitled to additional benefits
We’ll show you how to claim your additional benefits

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Maximise your CTP Claim.

CTP Claim Advice was created by CTP legal experts from Australia’s largest specialist personal injury firm – Law Partners. Up to 75% of injured motorists are at risk of missing out on benefits*. This site will show you how to claim your maximum personal injury benefits, including any lump sums you’re entitled to.

Click on a button to the right to get started. You can also request a free claim check or speak to a specialist CTP lawyer for advice on 1800 888 529.

I haven’t lodged my claim yet Read Now

I've already lodged my claim Read Now

Lodging your claim.

Your application for personal injury benefits is managed by the insurance company that will make your payments. So the insurer interprets the law and calculates how much to pay you. But if you follow a few simple tips, you can dramatically increase how much compensation you receive. CTP Claim Advice contains articles, videos and step-by step guides from legal specialists to help you claim your full entitlements.

What you need to know before you lodge your application for personal injury benefits.

Before you lodge your application for personal injury benefits, take a few minutes to understand what you might be entitled to and how your application will be assessed. Then you can follow our Step by Step Guide to lodging your application for a detailed explanation of what to do next.

The first thing to understand is that the CTP scheme is managed by the State Insurance Regulatory Authority – SIRA. However, SIRA doesn’t actually look at your CTP claim – you application goes straight to the insurer. The information provided by SIRA is designed to help you understand the process and lodge your claim, but it won’t tell you how to maximise your claim.

A step-by-step guide to lodging your application for personal injury benefits & claiming your benefits.

If you haven’t already done so, we recommend you read our article on what you need to know before you lodge your claim for personal injury benefits.

If you’re ready to start your application, this article will explain how to make sure you claim your full entitlements. You’ll need to have:

Minor and non-minor injuries explained.

How to get a head-to-toe assessment.

Why you don’t get a lawyer, but the insurer does.

Checking & Disputing.

Under the CTP scheme many people are being under-paid* or having their benefits cut off before they’ve fully recovered. The biggest mistake you can make is simply accepting the insurer’s decision – the truth is, you may well be entitled to compensation you’re not being told about. The articles and videos in this section show you how to assess the insurer’s decision, and dispute it if it’s unfair to you.

What you need to know about checking and disputing insurer’s decisions.

After you’ve lodged your statutory benefits claim, the insurer will send you a liability statement within 28 days. This letter will state the insurer’s decision on whether your injuries are minor, who was at fault in the accident and what payments you’ll be entitled to. But their decisions can be challenged, so it’s important that you check your payments and dispute them if you believe they’re wrong.

Step by step guide to checking and disputing insurer’s decisions.

Here’s an explanation of how your statutory benefits, or weekly payments, are calculated by the insurer for the first six months after your accident. Firstly, if you’ve had any “reasonable and necessary” medical, treatment or care expenses, these will be paid back to you. Then there’s income support – the weekly payments that cover your lost income if you need time off work. For the first 13 weeks the maximum is 95 percent of your pre-accident earnings, then after 14 weeks the maximum is 85 percent.

The most common disputes, and how to deal with them.

How can I get a solicitor to help me for free?

How an incorrect assessment could cost you dearly.

Lump Sum Payments.

If your injury has been assessed as non-minor and you weren’t the driver at fault, you’re entitled to claim a lump sum to cover your income loss and pain and suffering. The articles and videos in this section show how to successfully claim your lump sum.

What you need to know before you lodge a lump sum claim.

If your injuries have been assessed as non-minor and you weren’t the driver at fault, you’re entitled to make a common law damages claim for a lump sum. A lump sum claim is the only way to get support beyond 24 months after your accident, and these lump sum payments can be substantial.

But before you lodge your claim for a lump sum, take some time to understand how the lump sum claim process works, to make sure you give your application the best possible chance of success. Then, when you’re ready, follow our step-by-step guide to lodging a lump sum claim.

Step by step guide to lodging a lump sum claim.

If you haven’t already done so, we recommend you start by reading our article on what you need to know before you lodge a lump sum claim.

If you’re ready to start your application for a lump sum, this article will guide you through the process.

Step 1 – Check your eligibility

As long as your injuries have been assessed as non-minor, and you weren’t mostly at fault in the accident, you can make a lump sum claim for past and future loss of wages.

My lump sum claim was rejected. Now what?

My injuries got worse after six months. Now what?

My income support stops after 24 months. Now what?

Resources.

Here you’ll find links and downloads to help you lodge your claim, check your payments, lodge a dispute with the insurer or claim a lump sum.

Get your claim road map Get your claim road map

*Approximately 75% of injured motorists are not legally represented and risk missing out on benefits.
Liability limited by a scheme approved under Professional Standards Legislation. Legal Practitioners employed by Law Partners Compensation Lawyers Pty Ltd are members of the scheme.

Get your free claim check.

Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Call 1800 888 529.

Your step-by-step guide to maximising your CTP claim.

Maximise your CTP Claim.

Why 80% of injured drivers won't get their full entitlements.

Lodging your claim.

What you need to know before you lodge your application for personal injury benefits.

A step-by-step guide to lodging your application for personal injury benefits & claiming your benefits.

Minor and non-minor injuries explained.

How to get a head-to-toe assessment.

Why you don’t get a lawyer, but the insurer does.

Checking & Disputing.

What you need to know about checking and disputing insurer’s decisions.

Step by step guide to checking and disputing insurer’s decisions.

The most common disputes, and how to deal with them.

How can I get a solicitor to help me for free?

How an incorrect assessment could cost you dearly.

Lump Sum Payments.

What you need to know before you lodge a lump sum claim.

Step by step guide to lodging a lump sum claim.

My lump sum claim was rejected. Now what?

My injuries got worse after six months. Now what?

My income support stops after 24 months. Now what?

Resources.

Lodging.

Checking & Disputing.

Lump Sum Payments.