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Get your free claim check.

Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Fill out the form below to request a free claim check, and find out if you're entitled to additional benefits or a lump sum. Call 1800 888 529.







Step by step guide to checking and disputing insurers’ decisions.

Give yourself the best chance of success by following these tips.

This article will guide you through the process of checking your payments and disputing the insurer’s assessment if you believe it’s wrong. If you haven’t already done so, we recommend you start by reading What you need to know about checking and disputing insurer’s decisions – this will help you understand more about your payments, and the reasons why you might need to lodge a dispute.

What do I do next?

  • Make sure the insurer is paying for all the treatment and care expenses you’re entitled to.

  • Check your income support payments, to make sure you’re not being under-paid.

  • Call our advice line if you’re planning to lodge a dispute – it’s a free service.

“There are so many ways the insurer can get it wrong. If your income assessment is too low, and you don’t know how to argue your case, you won’t get your full compensation entitlements.

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