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Get your free claim check.

Fill out the form below to find out how much you can claim. If you've already submitted a claim we'll tell you if you're entitled to additional benefits or a lump sum. Fill out the form below to find out how much you can claim. If you've already submitted a claim we'll tell you if you're entitled to additional benefits or a lump sum. Call 1800 888 529.







My lump sum claim was rejected. Now what?

Help is available.

If your lump claim has been rejected, the first thing you need to do is understand why it was rejected. There are 4 possible reasons:

1. You were at fault in the accident
2. The insurer deemed your injuries to be minor
3. You missed the deadline for claiming
4. You claimed pain and suffering, but were assessed as having <10% whole person impairment (WPI)

Did you miss the deadline for claiming?

  • Your lump sum claim must be made within three years of the date of the motor accident.
  • If your injuries are 10% or less WPI, you must make your claim between 20 months and three years after the accident.
  • If your injuries are more than 10% WPI, you can make your claim any time.

If your claim has been rejected because you missed the deadline, you should talk to a specialist CTP solicitor to determine whether there are extenuating circumstances that might allow you to submit your claim outside the usual deadline. You can call our free advice line for more information on this.

What do I do next?

  • Determine why your claim was rejected.

  • Lodge a dispute if you think key information has been missed or new information has come to light.

  • You can call our free advice line if you need help.

“If you’ve had your common law damages claim rejected, don’t assume that’s the end of the matter – talk to a specialist CTP lawyer and find out what your options are.

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